This course will help team and project managers deliver difficult feedback to change how people carry out their work. This kind of feedback is referred to as a difficult conversation. People tend to feel stress before entering into these situations and very often postpone them until the situation deteriorates and is even more difficult to manage.
Dates: 22nd & 29th November 2017
Time: 9.30 - 13:30
More information and to register, here. Only for PRBB residents. Registration is essential.